From the course: Program Management Foundations (2019)
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Post-transition activities
From the course: Program Management Foundations (2019)
Post-transition activities
- At this point, a number of projects have delivered outputs and the business change managers have managed transition of the change into the business units. Now the post-transition activities can begin. Let's take a look at what's involved. First of all, the business change managers need to monitor the outcomes, which are the noticeable improvements resulting from using project outputs. For example, a new payroll system has increased the efficiency to run the monthly payroll, and the business change manager has noticed it's now only taking a few hours to complete. Previously, it took two days. This is an outcome. And outcomes need to be measured. Baseline measures will have already been identified before transition started. So we can now compare the baseline against the current performance and provide a measure of improvement. For example, we can now confirm that running the monthly payroll using the new system has reduced from two days to three hours, and the accuracy of the payroll…
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