From the course: Becoming a Manager Your Team Loves
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Performance-based feedback
From the course: Becoming a Manager Your Team Loves
Performance-based feedback
- For years now, one of the primary things I've worked on with my clients is how to give effective performance feedback. And I tell them the same thing. What you may not realize is that giving effective feedback requires that you check a lot of your biases at the door. "But I'm not biased." They say. Oh, but you are. You just don't realize it. So how do you give a feedback in a way that makes sense to your team, but also recognizes how your perceptions, your thoughts, and your behaviors, impact what you see and how you think about other people's performance. In a Harvard Business Review article by Marcus Buckingham and Ashley Goodall. They said, "It turns out that telling people what we think of their performance, and how they can do better is not the best way to help them excel, and in fact, can hinder development." I want you to recognize your own fallacies of understanding, so you can give…
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Benefits and barriers to listening3m 55s
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Listening behaviors3m 8s
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Timeliness and frequency of feedback3m 44s
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Giving feedback with specificity and utility2m 40s
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Performance-based feedback3m 34s
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Feedback best practices2m 57s
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Being a delegation master3m 13s
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