Making eye contact with your video conference participants is a little bit trickier than you might think. The camera is actually above the screen, so if you really want to look them in the eye, you have to look at the camera and not at the people.
- Have you ever had a conversation with someone … and they just wouldn't look at you when they spoke? … They will look left, right, up, down, … but never at you. … You probably started wondering, … why aren't they making eye contact? … You might have even started feeling disengaged … from the conversation because you were busy wondering … what was going on. … Hey, it is not your fault. … Because, as listeners, we're cued into the other person … and we're reading their body language … whether we realize it or not. … So just as much as maintaining good eye contact … with someone when you're speaking to them … is important, so is doing it while on a video conference. … The good news is doing it right … is one of the easiest ways … to improve your presence on video. … Now where you look while on a video conference … depends on the type of scenario and meeting you're in. … If you're in an informal meeting, … your eyes are going to be looking … in a different area versus if there was … a formal presentation on video. …
- Recall the characteristics of an effective PowerPoint used during a video conference call.
- Explain why you might look at the screen, rather than the camera lens, during a video conference call.
- Recognize the best strategy for positioning a laptop and its camera for the most flattering and engaging look.
- Tell why a salesperson might use a pull-down backdrop screen during video conferencing.
- Summarize the leadership skill used to make sure all attendees are on the same page after a video conference.