From the course: The Top PMO Challenges
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The PMO isn't involved after project delivery
From the course: The Top PMO Challenges
The PMO isn't involved after project delivery
- How do you know how your project is doing? I'll let you in on a secret. Projects don't usually succeed or fail during the delivery phase. They succeed or fail when they're handed off to customers and either deliver their business goals or miss them. As the PMO is tasked to improve business performance through projects, it has to care about that period after the project completes. Otherwise, it can't ensure success. But most PMOs have no involvement by that point. In the Exercise Files, you'll find a handout that shows the work the PMO should be doing after project completion and how that follows on from the planning work that we considered in the last video and the work completed during project delivery. You're dealing with this challenge in your PMO if you aren't working with internal customers to validate whether the planned benefits are occurring or if you aren't seeking to make adjustments to current or future…
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