From the course: The Top PMO Challenges

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The PMO is asked to be too tactical

The PMO is asked to be too tactical

From the course: The Top PMO Challenges

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The PMO is asked to be too tactical

- How do PMOs deliver value to an organization? That's a question every executive and every PMO leader should be asking. PMOs cost money and tie up people, so the business needs to get the best possible return on that investment. But many organizations, and in particular many business leaders, don't know how to get the highest possible return. So they ask the PMO to get involved whenever there's a problem. That forces the PMO to act tactically. Working at an individual project level instead of focusing on project delivery as a whole. And that's dangerous, 'cause it's too low-level and won't add value or generate a return on investment. If you're spending more time on the problems of a project rather than the problems of projects in general, you're dealing with this issue. At the heart of this challenge is the fact that business leaders don't understand the connection between symptoms and problems when it comes to…

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