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Overcome resistance with customers

Overcome resistance with customers: Creating Positive Conversations with Challenging Customers
Overcome resistance with customers: Creating Positive Conversations with Challenging Customers

Hear a personal story from Myra on how the feel-felt-found method can convince even the toughest customer. Myra helps you uncover how this three-step method allows you to overcome objections and position most outcomes positively.

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Skill Level Intermediate
33m 20s
Duration
14,881
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Skills covered in this course
Business Business Skills Marketing

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