From the course: Supply Chain and Operations Careers: Certification Tips and Tricks (2019)

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Order to delivery

Order to delivery

From the course: Supply Chain and Operations Careers: Certification Tips and Tricks (2019)

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Order to delivery

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- Most customers don't think much about what happens between the time they place an order and when the product or service gets delivered, but for supply chain folks, what happens in the middle matters a lot. Collectively these processes make up the order-to-delivery cycle, and that cycle can be very different depending on the type of product or service that we're talking about. So, let's take a look at some of the high-level steps and the kinds of order-to-delivery cycles you're likely to see. First of all, there are three main approaches to order-to-delivery: make to stock, make to order, and engineer to order. Make to stock means that you forecast what you think your customers will want, and then you make it and store it in inventory hoping that they'll buy it. Make to order means that you wait until you've received an order to begin making a product. Customers might have to wait longer to get their product, but you…

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