From the course: Cold Calling: Overcoming Sales Objections

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Ok, so when?

Ok, so when?

From the course: Cold Calling: Overcoming Sales Objections

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Ok, so when?

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- So the last ditch effort if all else fails in this objection is to ask them, "Okay, when will it be?" I know I said this in an earlier video, but it really is important. This is for when all else fails, you need to get that follow up and get that commitment with the permission to call back the customer. You can say to them, "Okay, if now isn't great, "then when will be? "Will it be next week or next month, "or maybe next quarter? "Maybe even in the new financial year? "Or maybe it's when this particular project "that you've been telling me about is complete?" And ask them when is that. Make sure you've got that from them. It's next month, okay great I'll call then. So make sure you get that permission to call back and book in the call and book in the meeting, and then you have your next action to work with.

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