From the course: Customer Service: Serving Customers Through Chat and Text
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Next steps
From the course: Customer Service: Serving Customers Through Chat and Text
Next steps
- Congratulations, you've finished the course. I respect the time and effort you've invested in becoming a better customer service chat and text writer. These channels are just going to grow and grow, so it's wise of you to build your writing skills. You're going to need them. I hope we'll stay in touch. Start by visiting my website where you can download whitepapers on writing great email, chat, and social media responses. Then, subscribe to my newsletter to get monthly tips about how to be a better writer. In addition to online training, I offer onsite, in-person courses that are customized to your company's needs. So, your whole team can participate in an an e-write course. Get more information on my website. Send me an email, or connect with me on LinkedIn. I look forward to hearing from you.
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