From the course: Building Customer Loyalty
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Next steps
- I've said it before and I'll say it again, customer acquisition is the single most expensive thing a business will ever do. It makes sense then to ensure you treat customers and building loyalty is one of the most important things you'll ever do. It can't be an afterthought. I'm sure in this course you've recognized all the immediately applicable and pragmatic strategies you can put into play to build strong customer loyalty. But if you want to take this a step further, you should check out my books Evergreen, The Customer Loyalty Loop, and Dealing with Difficult Customers. I also have a number of other courses on LinkedIn Learning which you may find valuable. If you want to connect with me, you can visit my website at noahfleming.com or you can connect with me right here on LinkedIn, I'd love to hear from you. Send me a message and let me know what you thought of the course.
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