From the course: Listen to Lead
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Monopolizing listening
- I had a client once that was notorious for being able to turn any conversation into a conversation about him. It didn't matter if someone had a huge problem they needed to talk about or an issue with their team or even their own work. Somehow, every conversation became about the client I was working with and how he had done the same thing or something similar or whatever. He was a monopolizer. Monopolizing is one of the manifestations of poor listing that can be the most frustrating for the speaker. When someone comes to you with a problem, the last thing they need or want is to hear about your problems. It took quite a bit of work to get this client to get past his bad habit. But once he did, his team really appreciated the change and saw him as a better leader. In this lesson, I want to share the two major issues with monopolizing and how they can undermine your efforts to be a good leader. Consider this a lesson…
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