From the course: Program Management Foundations (2019)
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Monitoring and control for the program
From the course: Program Management Foundations (2019)
Monitoring and control for the program
- Businesses don't like surprises. They don't want to wait till the end to see how things turn out. They want regular updates on the new capability that's being delivered and benefits realized. This information will come from planned monitoring and control activities, and will enable the sponsoring group to decide whether to continue with the program or to stop it. First, let's take a look at how to monitor what's going on during the program. During the Definition phase, you as the program manager, and the senior responsible owner should have agreed to a method to capture and report progress through the phases. This is quite commonly done as a report. The project managers will submit their reports and the program plan will be updated. You can then update the sponsoring group accordingly. In addition, you will keep an eye on the risks and issues of each project, as these can affect a program. For example, if one project is running late due to an issue, it may affect the start of…
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