Explore the importance of monitoring, control, and reporting for the program. Learn who is doing what to ensure the program remains on schedule and what to do if it's not.
- Businesses don't like surprises. … They don't want to wait till the end … to see how things turn out. … They want regular updates on the new capability … that's being delivered and benefits realized. … This information will come from planned monitoring … and control activities, and will enable … the sponsoring group to decide … whether to continue with the program or to stop it. … First, let's take a look at how to monitor … what's going on during the program. … During the Definition phase, you as the program manager, … and the senior responsible owner … should have agreed to a method to capture and report … progress through the phases. … This is quite commonly done as a report. … The project managers will submit … their reports and the program plan will be updated. … You can then update the sponsoring group accordingly. … In addition, you will keep an eye … on the risks and issues of each project, … as these can affect a program. … For example, if one project is running late … due to an issue, it may affect the start …
- Recognize three elements of a program.
- Recall the information provided by the target operating model (TOM).
- Identify the phase in which the program business case is reviewed.
- Name the major factor used to decide what constitutes each phase in a program.
- Summarize the role of a project manager.
- Detail the responsibilities of the sponsoring group.
- Explain what the completion of the post-transition activities provides for a program.