As a leader, you need to model the behaviors that you want from your team members. In this video, learn how to identify a mistake you have made and share that with your team.
- As a leader, you need to model the behaviors … that you want from your team members. … People watch a leader's every move. … Setting that example is a critical element … of modeling accountability and creating the right culture … on your team. … The words you use. … When you say I versus we. … Do you say I when something goes wrong? … Or do you only say it when things go right? … Do you say we when something goes wrong? … Or when something goes right? … It sets a tone for who's accountable for those actions. … So as you think about whether you're modeling the right … behaviors or not, some questions … you should ask yourself are as follows: … Do I say I or we more frequently? … And in what situations do I use those words? … Do I proactively let the team know, … "Hey, I've made a mistake, and here's … "what I'm doing to resolve it?" … Do my team members say I or we? … And again, in which situations? … And do I reward or praise people for owning up … to a mistake and fixing it? … Or do I punish them when they bring that mistake forward? …
- Define accountability.
- Compare and contrast accountability and responsibility.
- Identify ways a leader can model accountability.
- Explain how to define accountability for a team.
- List examples of consequences for failing to deliver.
- Describe how to strengthen a brand by establishing and reinforcing a culture of accountability.