As a leader, you cannot spend a disproportionate amount of time on low performers. Spending too much time coaching a problem that is not coachable can wear you out and take away valuable time and energy from other high performers on your team. In this video, learn how to assess coachability and when you should be putting in the maximum amount of effort. Also, learn about outside resources and peer coaching strategies you can use to uplevel your whole team.
(upbeat music) … - [Woman] Low performers will suck the life … out of you. … I had to learn this lesson the hard way. … When I first got promoted to Manager, my boss told me, … "You got this one guy, he is not doing great, … but I'm confident with your coaching, … you could help him improve." … - [Woman] Optimist. … - [Woman] Turns out, overly optimistic. … So, I worked with this guy a bunch of times, … I'd give him a list of things to do, … he'd do it a little bit, and then he'd fall back. … And one day when I was coaching him, … he gave me this blank look when I was talking about … what we'd worked on the last time, … And I realized, I'm more invested in your development … than you are. … And I had spent weeks of my time on you, … and it's been for nothing. … - [Woman] That's super frustrating for you … and for high performers, … I mean think about it from a perspective of someone … who is really striving on your team. … They're being shortchanged for doing … what they are supposed to be doing, and they're missing out …
- Aligning your team and setting goals
- Holding high-impact one-on-ones
- Delivering feedback
- Navigating team conflict and change
- Recruiting talent
- Leading through disruption