Mastering Conversations in Retail Sales
With Paul A. Smith
Liked by 1,827 users
Duration: 29m
Skill level: Beginner
Released: 11/14/2018
Course details
You aced your interview and landed a new position at a retail store. Now that the job is yours, how do you actually get good at it? One crucial skill that can help you succeed in this role—and in nearly every other job you'll have going forward—is the ability to talk to customers in a way that makes them feel comfortable. Genuine conversations—and not pushy sales tactics—will help you connect your retail customers with what they need, and do so in a way that will leave them wanting to come back again and again. This course is all about mastering those conversations. In this course, Paul A. Smith goes over the kinds of conversations you're expected to be able to have with retail customers, sharing techniques that can help you navigate those interactions successfully. Learn how to start talking to someone who just walked into your store, how to turn a conversation ender like "Thanks, I'm just looking" into a conversation starter, how to deal with angry customers, and much more.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Robel Habtom
Robel Habtom
Management Trainee/ Lifestyle Store/ Retail Industry Trends/ Retail Operations/"Transforming Retail Experiences with Passionate Leadership and…
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Contents
What’s included
- Learn on the go Access on tablet and phone
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