Managing uncertainty in a time of crisis

- You're probably feeling a lot of anxiety right now. - There's a lot of different pressures on your plate. - Our job as leaders is to help alleviate uncertainty. - In times of great crisis, sometimes there's not a lot of information availabe. - Humans are wired to resist change. - It's okay if you're freaked out. - If you look at the last century of the stock market, you know, it goes like this, boom ba-boom ba-boom ba-boom, up and down, up and down. - Markets recover. This is exactly how markets work. - Right now we're learning new ways to work together. Working remotely, working in different styles or forms of communication. - In crisis situations, those organizations that take command and are clear and concise come out of that with a stronger reputation. - We will all get through this. (thoughtful music)