From the course: Complex Negotiation Tips
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Managing relationships away from the table
From the course: Complex Negotiation Tips
Managing relationships away from the table
- I love coffee, but when I order decaffeinated, I need it to be decaf. Trust me, unintended caffeine isn't pretty. So, I go to a local coffee shop called Strange Brew. It's not the cheapest or most convenient, but they get the right coffee every time. Finding someone to trust can be difficult. Trust makes us vulnerable and it's risky. But once it's established, relationships are more efficient and enjoyable. You stop questioning motives. You assume they're telling the truth and are honest in return. If problems arise, they're easier to fix. You can build trust during a negotiation, but it's easier to develop when you're away from the stress of the bargaining table. Here's some tips: recognize that trust takes time. You learn about people through repeated interactions. So a few quick emails won't do the trick. If the other person isn't used to friendly business relationships, you'll need to be patient and persistent.…
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