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Managing negative feedback interaction

Managing negative feedback interaction: Delivering Employee Feedback
Managing negative feedback interaction: Delivering Employee Feedback

Todd Dewett explains how to effectively manage the interaction surrounding the delivery of difficult feedback including the need to manage the conversation, avoid negotiating, and to be mindful of emotions.

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Skill Level Beginner
27m 44s
Duration
11,030
Views
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Skills covered in this course
Business Management

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