You can't just leave the stakeholders with the solution—you need to demonstrate how the plan will be implemented. Learn why explaining how success will be measured is only half of the idea.
- A great solution that fits the organization…and provides value.…They're in, they're ready to move forward.…So, be sure you are immediately ready…for their approval to move forward.…Have the implementation plan ready…with deliverables that will allow you to begin…almost immediately.…Sometimes the organization will do…the bulk of the implementation.…If so, be ready with a detailed report…that not only provides the research and data…that you used to develop the solution,…but also contains an easy to follow…and detailed account of your improvement plan.…
Weeks or months from now, when you're gone,…will their team know what to do?…Have you thought about all the possible bumps…that they might hit along the way,…and did you provide them recommendations…for getting past those bumps?…How will the client know…if the new and improved process is successful?…Have you left them with metrics…that can be used to gauge success?…In a way, your final report…needs to be like a good business process.…
It must provide easy to follow directions,…
Author
Eddie Davila
Released
2/25/2019- Recognize examples of assumptions in bad business processes.
- Recall which mindset leads companies to keeping business processes that worked previously but will not work in the future.
- Identify two key characteristics of a new business process.
- Determine if a block in a block diagram is out of place.
- Explain the advantage of using a flowchart when introducing an improved process to stakeholders.
- Summarize the importance of gap analysis.
- List the order in which you should present information when showing your new business process to stakeholders.
- Name two items you must provide to a client when a plan is ready to be approved.
Skill Level Intermediate
Duration
Views
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Introduction
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1. Business Process Basics
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What is a business process?1m 49s
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2. Bad Business Processes
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Cow path theory3m 22s
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3. Being a Good Change Agent
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Become a change agent2m 15s
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4. Tools and Techniques for Improving Processes
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Tool: Block diagrams2m 41s
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Technique: Manage your scope1m 38s
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5. The Process for Improving a Process
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Case study: Desired state3m 27s
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Gap analysis and scope2m 26s
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Develop process solutions2m 25s
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Process implementation plan2m 25s
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6. Selling Your Solution
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Get their attention1m 53s
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Convince your audience2m 49s
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Make the idea real1m 43s
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Conclusion
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Next steps43s
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Video: Make the idea real