Make assertions and recommendations

- No matter how good your problem solving is, if you can't come up with a clear recommendation that's compelling to your stakeholders, it's all been for naught and the last step in the problem solving process is coming up with a clear and concise recommendation. And I like to say you need to make assertions. Assertions are nothing more than facts stated to persuade. Now I've used this method of making assertions with a project where it was a $4 million telecom replacement where we were going to replace all of the phone systems across our entire division and it was going to cost $4 million. That's what I was going to the stakeholders asking for. And I needed to make my case, so I put together my set of facts and my set of assertions to make that case and was successful in doing so and you can do the same thing. Now with assertions, you're going to run into resistance and your task is to overcome that resistance. The key to getting your idea supported is having the right set of facts…