From the course: Avoiding New Manager Mistakes

Listen well by connecting to your purpose

From the course: Avoiding New Manager Mistakes

Listen well by connecting to your purpose

- [Man] Here's the other thing is, we do an activity and it's hard to test through it, but we do an activity that helps people trigger a way to be and a way to show up, with intention and with attention. Right, we trigger that individual, and what happens, I would say 95% of the time with the leaders that we work with, is we don't tell them the verbal cues to give. We don't tell them to talk or to not talk as a listener. We don't tell them how to sit, and yet as I walk around the room once we've triggered this, to a T, almost every single person that's listening is facing other person, is looking at the other person in the eyes or looking at their face. They might even be talking a little bit as a means to continue the conversation, but not as a means to fulfill their agenda. They're there with the other person's agenda in mind. What really happens is those cues can show you things, but don't just follow those cues as markers. Actually show up and be there with the intention of hearing the other person, of being with the other person of- For me what I talk about is if my purpose in life is to unlock people's potential, then the intention that I said is, "Hey, I'm here to unlock somebody else's potential," and that might mean shutting up and letting someone speak. That might mean interjecting, but that means fully being here and being focused, and not thinking about what's going on around me, not thinking about the next conversation I have. I put all distractions away, I put my phone on silent. Right, I'm just there were the other person and so we focus on very early on is getting really clear on, "Hey, what is your commitment to bring to others, to bring to the world," and for somebody it might be to bring the truth for somebody else. It might be to show others what integrity looks like. For me it's to help unlock your potential, and when you get that, when you actually connect with that, what happens is you feel like you have this much stronger connection and dial into who you are and why you're here, and what you'll find and what you can look for and how to find that is to think about what are some of the most proud moments of your life. What are some most significant experiences? What are some of the things that piss you off the most, or even, always a conversation where you felt you were really at your best with somebody else, and oftentimes those all tie back to a couple of common themes. It might tie back to sharing love with others. It might tie back to bringing honesty to the world. It might tie back to speaking up for people who can't speak up for themselves, but it's usually something subtle and simple.

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