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Listen with empathy

Listen with empathy: Retail Sales: The Importance of Listening
Listen with empathy: Retail Sales: The Importance of Listening

Putting yourself in your customer's shoes and taking in the situation from their perspective is what we call listening with empathy. Discover how to implement this technique, and you'll fix problems faster and increase customer satisfaction.

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Skill Level Beginner
18m 47s
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Skills covered in this course
Business Career Development

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