From the course: What They Don't Teach You at Harvard Business School (Blinkist Summary)
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Listen to colleagues
From the course: What They Don't Teach You at Harvard Business School (Blinkist Summary)
Listen to colleagues
- [Instructor] Blink number one. Get insights from your business colleagues by listening to them closely. When it comes to business, it's easy to buy into the misconception that it's all about numbers and growth. But it's not, it's about people. It doesn't matter if you're selling a product or hiring someone. To get ahead in business, you have to know who, exactly, you're doing business with. If you know their personality and what makes them tick, you'll be able to predict their behavior. You're probably used to the cliched, slick businessman facade. But remember, a businessman won't fulfill that stereotype with everyone. He'll talk to his boss, clients, or employees in different ways. If you're aware of these different fronts, you'll know that there's more to the suit than meets the eye. There will always be a lot going on beneath the surface. But how do you discover the richness of someone's personality? You have to really listen. Listening isn't a passive process. You have to…
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