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Link the communication chain

Link the communication chain: Retail Sales: The Importance of Listening
Link the communication chain: Retail Sales: The Importance of Listening

Learn why you have to acknowledge your customer's anger by linking the communication chain to create calm, defuse anger, and move the conversation forward.

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Skill Level Beginner
18m 47s
Duration
8,078
Views
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Skills covered in this course
Business Career Development

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