Critics can make it seem like they're out to get you. Simon explains how you can actually leverage critics in your favor. He walks through how to solicit feedback from critics and how to use that feedback to get better as a leader.
- There's an expression that says, everybody's a critic. … If that feel true for you, you're in luck. … The more critics you have, the more opportunities you have … to grow as a leader. … But it's not enough just to hear critique, … you need to actively build relationships … with your critics and seek to understand their point of view … so you can leverage that critique to your advantage. … To do this, you'll first want to actively solicit feedback. … Let critics know that they have the permission … to address their concerns directly with you. … For instance, if you hear that someone has feedback … and doesn't feel comfortable approaching you, … be proactive, and seek them out. … You can say, it has come to my attention … that you have some feedback I need to hear. … I'd like to learn more. … After listening, thank them. … It opens up the door for future dialog. … Next, learn more about asking questions. … You can ask the critic to give you more context … or an idea of how you can improve. …
Released
4/3/2019- Nurturing diversity of thought
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- Coaching for brilliant performance
- Managing team conflict
- Establishing gracious accountability
- Cross-training your team
- Managing change
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Video: Leveraging the critics