- How Lean Six Sigma integrates lean into DMAIC
- Understanding the purpose and steps of the Define phase
- Using process and value stream maps
- Using SIPOC to define the process and its key stakeholders
- Quantifying the cost of poor performance
- Using statistics to summarize baseline performance
- Using Pareto charts
- Using variation plots
Skill Level Intermediate
- You've been selected by management to be on a Lean Six Sigma project team. Great! Now what? Don't worry. It's very common for project leaders to get all the training, but team members are forgotten. You've come to the right place. This course will train you to become a value add team member of any Lean Six Sigma project led by a greenbelt or blackbelt. The project leader will do a lot of the heavy lifting. But, the leader needs your experience and hands-on expertise on the process or problems within the scope of the project.
This means you need to know Lean Six Sigma concepts, tools, and techniques in order to contribute to the project effectively. To get a good knowledge base on what this whole Lean Six Sigma thing's all about, you should first watch the two prerequisite courses. Operational Excellence Foundations, and Six Sigma Foundations. You can study how to drive a car for years, but actually getting in the vehicle is something else. In this course, we will put you in the car, so to speak.
You'll learn the tools and techniques used in define and measure. The first two of five phases in the Lean Six Sigma DMAIC approach. The other phases are: Analyze, improve, and control. Those will be covered in a sequel to this course. We're talking about application here. These are practical tools you'll use in your project team meetings. Oh, by the way, I'm Dr. Richard Chua. I'm a certified Lean Six Sigma master of blackbelt trainer, consultant, author, and professor.
I've been working in this area for over 25 years, so I've seen a lot. I know I can help you to become an effective team member in Lean Six Sigma projects. Let's get started.