When your team is in crisis, your voice and actions as a leader become even more crucial. In this video, learn how to bring focus and clarity to your team in a time of trouble.
(upbeat music) … - [Instructor] Whoever can best articulate reality … without shame or blame will emerge as the leader. … This is true in any crisis or challenging situation. … Because all teams go through trouble. … Whether it's a missed target, a failed product launch, … a competitor taking away market share, … or even a major market disruption. … Something is going to eventually rock your boat. … - [Guest] And how you handle that as a leader … has outsized importance compared to day to day business. … You know, people are looking to you for information, … for guidance, even for emotional support. … When your team is in trouble … there's a couple things you can do as a leader … to minimize the fallout. … And the first one is what I said at the top of this. … Articulate reality. … That quote comes to us from Edwin Freedman … and what he said was in any situation … the person who can most accurately describe reality … without laying blame will emerge as the leader. … - [Instructor] You also want to address …
- Aligning your team and setting goals
- Holding high-impact one-on-ones
- Delivering feedback
- Navigating team conflict and change
- Recruiting talent
- Leading through disruption