From the course: Gemba Kaizen: A Commonsense Approach to Continuous Improvement (Blinkist Summary)

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Leading by example

Leading by example

From the course: Gemba Kaizen: A Commonsense Approach to Continuous Improvement (Blinkist Summary)

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Leading by example

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- [Narrator] Blink number six. A Kaizen approach is not complete without a CEO who practices what he preaches. Gemba Kaizen isn't just a strategy. It's a mindset. It must be practiced by the head of the company and practiced in a way that provides a leading example for employees. Think of it this way. A hand couldn't possibly carry out emotion without the necessary nerve impulse from the brain. A CEO must make it totally clear that Kaizen will be implemented and that everybody has to come on board. Otherwise, the goals of productivity and efficiency just won't be fulfilled. But people don't always respond well to change. Sometimes employees need a little convincing and the CEO is the best person for that task. Take lean manufacturing legend Art Byrne as an example. When he enters a company as its new CEO, he personally trains the management in Kaizen. So everybody knows he's behind it and that it has to be done.…

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