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Leading the continuous improvement of customer service

Leading the continuous improvement of customer service: Leading in Government
Leading the continuous improvement of customer service: Leading in Government

In private industry and in government, you need to anticipate needs in order to continuously deliver high-quality products and services for customers. In government, the need to continuously improve customer service is paramount to your survival and the wellness of a community. In this video, learn how to create plans to proactively plan for periodic continuous improvement in work you lead.

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Skill Level Beginner
50m 27s
Duration
3,805
Views
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Skills covered in this course
Business Leadership

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