From the course: Leading in Crisis

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Lead authentically from your true north

Lead authentically from your true north

From the course: Leading in Crisis

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Lead authentically from your true north

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- When you're facing a crisis, the key test is are you an authentic leader? Are you grounded in your beliefs, your principles, which we call your true north, your values, the things you hold most dear? And that's where you go to in a crisis because people want to see, are you the real person? Do I have confidence I want to follow you into that foxhole, through the crisis, so you can get us through that? So you have to be very honest with people, and you have to tell them the truth and recognize what the downsides are, what the problems are. But at the same time, you're going to lead people in a way that gives them confidence that no matter how bad it is, we can get through this crisis. A great example of someone who did this is Omar Ishrak. Now, Omar comes from Bangladesh. When he was 18, he went to London and got his PhD in electrical engineering, came to GE, and eventually came to Medtronic. And he'd never been with a…

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