Simon explains how people decide in three seconds whether they know, like, or trust you. Establishing trust and likability right off the bat is the cornerstone to building business relationships, whether you're interacting with a client, customer, team member, or boss.
- Have you ever heard the expression you only get one chance … to make a good first impression? … Well, it's true. … Get this. … A person will decide in three to seven seconds … whether or not they like or trust you. … That's not very much time, … so you'll want to make sure that you start building … a good business relationship right off the bat. … Let's take a look at how you can nail that first impression … and then build on that connection … every time you interact with someone. … So if you want to make a great impression on someone, … make sure you're confident in who you are. … Now, that's much easier said than done, but it's important. … If you're not feeling great about yourself, … just put your shoulders back. … That automatically makes you appear more confident … and in control. … Think about an athlete. … When they win an award, … they naturally stick their chest out. … It's a biological response to pride. … Now, I'm not suggesting that you walk around … like you're the greatest person on Earth, …
- Explain the importance of giving a good first impression.
- Recognize the importance of creating a shared bond.
- Identify tools for building relationships online.
- Recognize the right time to become a mentor to someone else.
- Name the factors that will help you identify the sweet spot for creating a project that serves both you and your organization.