It is important to be a perceptive leader. Keeping the conversation focused and encouraging others to engage is key to a successful video conference.
- You're sitting at home or in your office … and so is everyone else who has dialed in … for the video conference. … But the reality of this setup is … it's much easier for you and everyone else … to get distracted while video conferencing … because nobody is physically around you. … There isn't someone standing in front of you talking, … nor is there anyone sitting next to you. … So if this is the environment you're working with, … how can you keep it interesting and engaging? … The answer is being tuned in … and finding opportunities to encourage everyone … to speak up. … As an executive, this is where being perceptive of others … and the situation really matters. … Because everyone is in different places, … executives have to really listen … and watch other people's faces on the screen … to see their reaction and gauge the dynamics. … As a leader, you're in charge of directing the flow … of the conversation, … meaning when it starts to go off-topic, … you have to reel it back in … so the appropriate topic gets discussed. …
Note: This course was featured in Market Watch, Inc., Fortune, Forbes, and Entrepreneur.
- Recall the characteristics of an effective PowerPoint used during a video conference call.
- Explain why you might look at the screen, rather than the camera lens, during a video conference call.
- Recognize the best strategy for positioning a laptop and its camera for the most flattering and engaging look.
- Tell why a salesperson might use a pull-down backdrop screen during video conferencing.
- Summarize the leadership skill used to make sure all attendees are on the same page after a video conference.