From the course: Inspirational Leadership Skills: Practical Motivational Leadership

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Introduction

Introduction

- When you're leading a team of people, it's not all going to be plain sailing. Things are going to go wrong. Partly because people are just tricky. They vary, they have different personalities, things happen. So, the real test, I think, of a great leader is how they cope when things go wrong. 'Cause it's easy when you're all just rolling along happily together. What about when you got people who are difficult? There are problems between people and problems with customers, et cetera. So that's what we're going to look at in this section.

Contents