Author
Jenny Foss
Released
9/12/2019- Explaining what you're looking for in a company
- Discussing your sales background
- Detailing how you deal with rejection in sales
- Stepping through your prospecting strategy
- Sharing how you deal with difficult customers
- Tackling product demos and role-playing scenarios
Skill Level Beginner
Duration
Views
(upbeat music) - A Sales Development Representative or SDR, you have mighty important job within that sales organization. You're the one that moves the leads through the pipeline and hands the most promising, or warmest ones, off to the company's account execs, so that they can seal the deal. You might be qualifying leads that come in through marketing campaigns, trade shows, or inbound inquiries. You'll also most likely be doing some cold calling or cold emailing. As an SDR, you're basically the one that researches, and listens to the problems of your potential clients, asks probing questions to learn more, and then presents them with some great ideas on how your company's solution can help them tackle their challenges. A great SDR will consistently demonstrate strengths in these three key areas. Number one, a natural curiosity and strong sleuthing skills. This job involves a lot of digging and strategizing. Can you determine from that company's website, their market data, word of mouth, or LinkedIn profiles who your most promising clients might be? Can you read between the lines, see patterns, form hypothesis, about what's going on, and then think through how your solution might help support them. Next a great SDR will have a teacher's mindset. They're someone who is influential, but not overly sales-y. They're magnetic and they're trustworthy, and they're very likely someone who people stop and pay attention to, because they're genuinely interested in solving problems. And finally, a successful SDR will have incredible organizational and prioritization skills. By thinking through how they'll spend each hour, each day, each week, and then by focusing first on the most promising leads or clients, they're able to consistently push high quality leads through the pipeline and make the most out of every day. Assuming you have these capabilities, come ready to your next interview, prepared to highlight these key strengths and articulate right out of the gates, how amazing you'll be in this next role.
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1. Interview tips for sales roles
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2. What are you looking for from this company?
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3. Why do you want to work in sales?
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4. Review your sales background.
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5. How do you prepare for and hit your quota goal?
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6. Sales are filled with nos: How do you deal with rejections?
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7. Leave me a voicemail.
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8. Where would you research a prospect before reaching out?
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9. How do you address common objections when you are selling?
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10. How do you handle yourself in the face of angry customers?
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11. How do you manage many relationships over many accounts?
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12. How do you retain a customer who complains about price?
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13. Describe a time you had to deal with a difficult client.
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14. What do you say to a client when you under-deliver?
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15. How do you handle a question when you don't know the answer?
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16. Walk me through your prospecting strategy.
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17. What steps do you take to convert a non-responsive customer?
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18. How do you manage (or fire) a toxic client?
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19. Tell me about a deal you lost and what you'd do differently.
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20. What would your clients say about you?
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21. How do you prepare for a product demo?
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22. Let's role play interacting with an angry customer.
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Video: Overview of Sales Development Representative role