From the course: Empathy Tips for HR Professionals

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Increase team responsiveness

Increase team responsiveness

- The latest data just came in from the sales group. Customer feedback requires small but impactful changes. Product updates are needed within two months to stay competitive. How can that be done? Tasks need reprioritizing. Teams will need to work across silos, bringing together multiple disciplines to brainstorm, test, and roll out a new version fast. The need to accomplish multidimensional projects across disciplines with shorter deadlines is common now; however, the greater complexity and time pressure is increasing stress levels and simultaneously reducing teams' productivity. Take an empathetic approach to recognize competing responsibilities for resources assigned to a new project. Ask, "What else is on your plate right now? "Do you have scheduled time off coming up? "Let's be realistic about your availability "and potential additional resource needs." Project deadlines and goals can be successfully achieved with…

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