From the course: Dream Teams: Working Together without Falling Apart (Blinkist Summary)

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Increase empathy

Increase empathy

From the course: Dream Teams: Working Together without Falling Apart (Blinkist Summary)

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Increase empathy

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- [Narrator] Blink number eight. Sharing stories leads to increased empathy. So far we've seen how intellectual humility, lively discussions, regulated dissent, and common goals all help in creating a dream team, but there's more that can be done. When team members hear a colleague's life stories, it elicits empathy. Teams therefore improve as members better understand one another. A series of experiments conducted by Paul Zak, of Claremont University looked into oxytocin production in participants under certain conditions. Oxytocin is important as it's the hormone that's produced when we experience trust or kindness making us more empathetic toward one another. Zak demonstrated that when people were shown charity advertisements that relayed cancer patients stories or abuse suffered by pets at animal shelters, the participants bodies produced much more oxytocin than when showed ads that conveyed statistics about cancer…

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