In this video, learn about a methodology for project management: PDCA.
- International project teams have a relatively high degree…of turnover, which means team players are regularly meeting…for the very first time.…It takes a certain amount of time…to learn how to communicate in an effective way…with each other to maximize collaboration.…To help you and your team better communicate,…adopt the PDCA methodology.…You probably know about this as plan, do, check, act,…but for communication,…think of it as plan, deliver, check, and adjust.…
By using this approach,…we can reduce the opportunity for a misunderstanding.…To start, plan the message you wanna deliver…to the team member you need to interact with.…To plan your message,…answer these questions before communicating.…What is the best way to communicate?…Email?…Phone or video?…Can you meet with them face-to-face?…Who is the person that will be receiving your message?…What language do they speak?…How much background and description should you include?…What is the message you wanna send?…And what do you expect to accomplish?…Once you have your responses to these questions,…
- Recall how agreeing on a common language improves communication between global team members.
- Recognize the importance of a technical language skill level that includes relevant business vocabulary and terms.
- Explore how to correlate successful interactions with trust and respect.
- Identify obstacles to clear global communication including time zones, culture, and physical distance.
- Recall how to implement role clarity so that every team member understands their responsibilities.
- Review how the development of strong unambiguous commitments helps drive accountability.
- Explore how a one-team culture aligns everyone on the global team.
- Recognize the signs of a continuous improvement mindset in your global team.