From the course: Improving Your Judgment for Better Decision-Making
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Improving your judgment about people
From the course: Improving Your Judgment for Better Decision-Making
Improving your judgment about people
- Should I trust what she's telling me? Do they know what they're doing? Would he be fun to work with? We use all kinds of cues to judge others, verbal, non-verbal. We're conditioned to consider these mental simplifiers when judging others. They can be helpful, detecting frustration in your boss's voice or liking a smiley, new coworker. But they're also infused with cognitive biases that can act like brain bugs challenging the accuracy of our judgment. These brain bugs can be especially misleading when we judge competence and trustworthiness using the same mental simplifiers and at the same time that we judge likeability. Judge likability, trustworthiness and competence separately. Likeability is an emotional judgment. When we judge these things all at once likeability can have an undue influence on how we judge competence and trustworthiness. Let's see how to do this. We'll borrow from a company I work with where the…
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