From the course: Empathy Tips for HR Professionals

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Improve meetings using empathy

Improve meetings using empathy

From the course: Empathy Tips for HR Professionals

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Improve meetings using empathy

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- 68% of people believe wasteful meetings prevent them from getting their job done. The most empathetic steps to take first are be sure, prepared, and open-minded. Consider people's schedules and other responsibilities. Are you sure you need a meeting? If yes, who has to be there? Optional attendance for non-mandatory attendees allows them to manage their time and catch up on key points later. Send an agenda to all prospective participants to read beforehand, urging everyone to be properly prepared and respectful of everyone's time. Meeting settings are more varied now, so it helps to be thoughtful about specific conditions to maximize communication and collaboration. Check in and get comfortable at the beginning, with time allocated to connecting the group empathetically. Taking people's temperature to see how to adjust. Who sounds frustrated? Who do you sense is stressed? Who looks tired on video? Who doesn't have…

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