From the course: Communicating in Times of Change

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Impact of change communication

Impact of change communication

From the course: Communicating in Times of Change

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Impact of change communication

- Hey, Brenda, thanks for taking the time to chat with me. - Sure, what's up? - You know, I've been complaining forever about our performance management system. And I just came out of a meeting with the chief operating officer, and it's changing. - Awesome. - So we finally have the green light. Instead of just rewarding people for sales numbers, we actually now will measure how well they do in teams, their behaviors, how collaborative they are. So those great sales people that take bodies on their way to the performance evaluation and get rewarded are not going to always just be measured on that. But we'll also get people that are very good collaborators and are good team members. They will also be able to be rewarded for their behavior. I think it's really the way to go. It's really a way to make it better. Everyone will benefit. I'm really excited to tell them about it. - Oh, good. How are you going to tell the…

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