Explore the need to identify benefits, creating a benefits map, to document and validate these for the program. Also, learn about the need for a benefits realization plan.
- The focus of a program is to deliver outcomes … and ultimately benefits for the business. … But these benefits will not just happen on their own. … It requires a concerted effort for them to be identified, … managed, tracked, and realized. … There are a number of important factors … involved with benefits management. … First, who will be accountable for benefits? … Accountability and ownership lies firmly … with the business change managers, … or operational level senior managers. … They come from the business units affected by the change … that will be using the deliverables from the program. … Their key responsibilities are to identify … the benefits for the program in their business area. … Then, ensure that when planning to realize benefits, … they have input into when they expect … the likely benefits to be realized. … Then the most important bits, … to monitor the outcomes in their business units … and measure the improvements to validate … the achievement of the expected benefits. …
- Recognize three elements of a program.
- Recall the information provided by the target operating model (TOM).
- Identify the phase in which the program business case is reviewed.
- Name the major factor used to decide what constitutes each phase in a program.
- Summarize the role of a project manager.
- Detail the responsibilities of the sponsoring group.
- Explain what the completion of the post-transition activities provides for a program.