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How to respond to “Thanks, I’m just looking.”

How to respond to “Thanks, I’m just looking.”: Mastering Conversations in Retail Sales
How to respond to “Thanks, I’m just looking.”: Mastering Conversations in Retail Sales

You’ve done your job and greeted a customer only to be met with “Thanks, I’m just looking.” If you assume that means “leave me alone” and walk away, your odds of making a sale drop drastically. You’re also probably wrong. They probably do need your help. They just don’t know what kind of help to ask for. This course offers you several alternatives to turn that conversation ender into a conversation starter, without being pushy or giving up on the customer.

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Skill Level Beginner
29m 26s
Duration
6,319
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Skills covered in this course
Business Business Skills

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