From the course: Empathy Tips for HR Professionals

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How empathy makes you stronger

How empathy makes you stronger

From the course: Empathy Tips for HR Professionals

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How empathy makes you stronger

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- Have you ever said something to your boss or a colleague and saw them frown, which is not what you expected and wished that you understood their reaction? Were they frustrated or confused, and why? Using empathy skills, you can greatly benefit from being more aware of other people, gaining insights that can help you handle a conversation or situation as well as possible. Empathy puts you in a stronger position. Your sensitivity increases when you focus on understanding the people you're dealing with, so you can have the most productive interactions with them. Try this exercise to experience it for yourself. First, choose a coworker you've known for awhile and are friends with. Then pick a day or couple of hours when you'll be interacting with them quite a bit. During all conversations, watch the effect of deliberately acting with more empathy. Leaning into the interaction physically, showing interest, listening intently,…

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