From the course: Change Management for Projects

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How to deal with job/skills resistance

How to deal with job/skills resistance

From the course: Change Management for Projects

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How to deal with job/skills resistance

- So as a project manager, how do we deal with someone who is resisting a change to their job or the need for new skills? In this scenario, I'm talking to Max about a training session for the new document management software. Yes, so on another note, I'm just following up with you to find out whether or not you've managed to schedule that training in yet? - Not yet. I just have had a lot going on, and it's really been quite crazy around here. - Yeah, I understand. I understand they're only going to be doing one more course next week, do you think you'll be able to make that? - I don't know, you know my manager's really pressing me to clear out a lot of this other work first. Do I really need to go? - It would be really helpful if you can, but you know, if you can't, we do have a lot of other resources. We've got some resources online, we've got the PDF of the manual, and I believe we're also running some follow up workshops, and in addition to that, we're actually going to be running…

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