From the course: Change Management for Projects
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How to deal with denial
- In this video, we're taking a look at how to deal with someone who is in denial and pushes back after being told about a planned change. Oh, hey, Max. We missed you at the workshop about the new software. Really thought we could do with some of your expertise in that. - Well, to be completely honest, I didn't think those changes would even happen. I spent three years on that project, and it was all for nothing in the end. - Yeah, I remember that. I'm so sorry that happened. You know, we learnt a lot of lessons from that project, and we're applying them to this particular project at the moment. You know, this change is definitely going to go ahead. You know, we're just about to start testing. Actually, we'd still like to have you involved. - Well, I don't want to waste my time, but I do want to be involved, so I guess I'm in. - I'm really pleased about that. I'll go back and report to the team. - Okay, great. - Cool. Did you notice how Max was trying to dodge committing to the…
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