From the course: Change Management for Projects
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How to deal with an attendee who has not accepted change
From the course: Change Management for Projects
How to deal with an attendee who has not accepted change
- Not everyone moves at the same pace. People experiencing change can go through a rollercoaster of emotions, and in a workshop, problems can arise if they haven't yet accepted the change. Let's take a look at Marie who's still in shock and denial about the change. She's been asked to provide input for requirements at a workshop. - Sorry I'm late, I have no idea why I've been invited. What's this workshop all about? - We're glad you're here, it's perfect timing. So let's go over the workshop objective, shall we? - Yes. - It's vital that we have a clear understanding of your requirements, that way you can get exactly what you need from the new system. - But we've been here before, it'll never happen. Jake, you remember when they tried this a couple years ago and it was a huge flop? - Oh yeah, yeah. - Look we're aware of our previous failure, and we're learning lessons from it, and in fact, we're engaging earlier with our stakeholders this time, which we didn't do last time. And that's…
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