From the course: Change Management for Projects
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How to deal with anger and blame
From the course: Change Management for Projects
How to deal with anger and blame
- What do you do when someone gets angry about a change and starts blaming others? Watch as I deal with Randall's feeling of it's not fair. - (scoffs) This is exactly what I said would happen. A sudden management decision to go paperless? If they bothered to ask me, I could give them a thousand reasons why this is a bad idea. I bet you it's that new whiz kid in IT who's to blame for this harebrained idea. - Yeah, I totally feel your pain. (sighs) I'm not the greatest fan of document management systems either. Do you know what? It's going to take us a while to adjust to this, I think. - Yes, yes, and now you can't print and post the project plans and documents. What a pain. Have you spoken to the trader in IT about it? - (scoffs) Well, actually, it wasn't IT that pushed this. This was a project that's aligned with our corporate environmental strategy. But think about it. No more filing. You've got to admit that's going to be a great time saver. - (sighs) I didn't think about that. It…
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