Assisting others to manage conflict spreads the benefits of conflict competence in your organization. In this video, discover three ways you can be of help.
- Improving your conflict competence … will help you resolve issues more effectively. … Helping others improve their ability to deal … with conflict expands these benefits. … You can help others deal with conflict … by mentoring them, coaching them, … or facilitating conversations of others … who are having difficulty solving their own problems. … As you enhance your ability to manage emotions … and use constructive behaviors to address conflict, … you can help others do the same. … By sharing your understanding, you can spread the benefits … that come from conflict competence. … The first way to do this is by mentoring others. … Mentoring involves sharing your own skills with others. … You can do this by demonstrating those skills … when you're actually in conflict. … You can also show or tell others about the skills … and help them try to use them in their own contexts. … Coaching is a second way to help others. … In coaching, the emphasis is … on helping the other person discover new approaches …
Skill Level Intermediate
1. Understanding Conflict
2. Managing Your Emotions
3. Engaging Others Instructively
Help others resolve conflict2m 13s
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