From the course: Empathy Tips for HR Professionals

Unlock this course with a free trial

Join today to access over 22,600 courses taught by industry experts.

Help colleagues better understand you

Help colleagues better understand you

From the course: Empathy Tips for HR Professionals

Start my 1-month free trial Buy for my team

Help colleagues better understand you

“

- Do all your colleagues understand you easily? Or is there friction with a few people if they don't realize exactly what you mean? It's not just the big stuff that matters, small gaps in understanding can be annoying, especially when people guess, make mistakes and it leaks to larger issues. Here are ways to ensure that you are understood. To practice these steps in action, let's focus on one person who has not understood you easily. Using empathy actively, you're going to figure out where there are disconnects relating to this person and how you can resolve them going forward. Next time you're sitting in a meeting with the person, observe them as they interact with others to identify indicators, that will build up your knowledge and awareness of them. Some people are very direct if they don't understand, others would rather not speak up and ask questions, what is their tell sign? What about when they disagree with a plan…

Contents