The goal setting process in an informal matrix will create issues since goals are set with only one boss's objectives in mind. This will result in pressures on team members to deliver their own metrics, often at the expense of broader matrixed goals. Learn that conducting a goal-reconciliation process one level up from these teams can identify areas of potential conflict, and leaders can work to align goals so they're mutually supporting instead of competing.
- Goal setting processes in an informal matrix…can create issues.…Goals are set with only one boss's objectives in mind.…This creates pressure on team members…to deliver on their metrics at the expense…of broader matrix goals.…Conducting a goal reconciliation process…one level up from the team can identify areas…of potential conflict.…Leaders can work to align goals so they're…mutually supporting instead of competing.…
Lay out your goals for your primary area.…Then lay out the goals for the secondary area.…Identify areas where goals are in conflict…and why they're in conflict.…Then build a recommendation for which goal…you should use, or how to balance between…the goals you're trying to achieve.…Present that recommendation to both goal owners.…Explain why these goals need to be reconciled.…Once they agree, get a decision from them…and rewrite your goals accordingly.…
The faster you identify goal conflict,…the easier it's going to be to meet…the objectives of both stakeholders you're dealing with.…
- Identify examples of a matrixed organization.
- Explore the best ways to lead employees through delegating and trusting.
- Discover why it is important for matrixed employees to clarify their responsibilities.
- Examine the importance of clear accountabilities when working in informal matrices.
- Identify the fundamentals of goal setting in informal matrices.
- Recognize ways to build business acumen.
- Break down the best ways to generate new opportunities in a matrixed organization.